How it works
One report. We handle the rest.
1 · Tell us once
Use the report form or email us. Say what's broken and where you got it. No receipt, no order number, no proof of purchase required.
2 · We fix it
Reports land where the operator works them. If the fault is on our side — a bug, a broken button, a bad file — the fix is free. That's the whole policy.
3 · You hear back
When it's fixed, you get told it's fixed. The guarantee is public on purpose: if we ship junk, it's on us, in the open.
Already proven in public: the first ticket on the board was a dead buy button in Hustle City, found and fixed the same day. When the Ringtone & Alert Maker's microphone failed the founder's own phone test, the fixed build replaced the file buyers download — same link. That's what the guarantee is for.
Other routes
Reach the right door
- Orders & services: Agent Services orders start with a scope restatement — if something about a delivery is wrong, the report form above is still the fastest route.
- Human Hands tasks: how Human Hands works, or email joshuajdawg0350@gmail.com.
- Trading Post items & consignment: the Trading Post page, or call (417) 324-0216.
- Everything else: joshuajdawg0350@gmail.com · Springfield, Missouri.
The live support page also lives on the hub: joshuajdawg0350.github.io/jdawgs-hub/support.html.
Every door, one tap away
No hunting, no dead ends. These are the live doors into every J-Dawgs business.